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Placed an order over two weeks ago. Looks like it hasn't shipped yet.

Started by greedware, Apr 09, 2024, 10:24 AM

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  • avatar_Johnny Fever
  • Johnny Fever

    I hate to say this, but this discourages me from wanting to order anything from them. I don't know how others feel this doesn't bode well for them.
    My Journal: Fever's Follies

    My stash: Moved to first post in journal as it no longer fits in my signature

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  • Schrademan

    Quote from: Johnny Fever on May 09, 2024, 05:00 PMI hate to say this, but this discourages me from wanting to order anything from them. I don't know how others feel this doesn't bode well for them.

    I likely won't purchase from them again, neither. 

  • avatar_Dsouza
  • Dsouza

    Quote from: Schrademan on May 09, 2024, 03:10 PMI still haven't heard anything from them, and the USPS tracking still shows it in pre-shipment.

    Wait a minute they gave you a tracking number?  I didn't get that far yet.  I was told by another member ups expedited 2 days send you tracking from ups not AD.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

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  • Schrademan

    Quote from: Dsouza on May 10, 2024, 03:22 PM
    Quote from: Schrademan on May 09, 2024, 03:10 PMI still haven't heard anything from them, and the USPS tracking still shows it in pre-shipment.

    Wait a minute they gave you a tracking number?  I didn't get that far yet.  I was told by another member ups expedited 2 days send you tracking from ups not AD.

    That's what I meant, although in my case it was USPS.

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  • Schrademan

    A mini update: I wrote them another email two days ago and still have not heard anything back from them.  It is feeling more and more like they took my money and ran with it.

    They definitely have fallen far from their glory days.  First time I dealt with them was in the mid 2010's, and it only took them within a week to ship it, cost I think half what it costs now, and had the Leather & Steel scent.

     *sighs* I do miss those days...

  • avatar_Dsouza
  • Dsouza

    Quote from: Schrademan on May 11, 2024, 08:08 PMA mini update: I wrote them another email two days ago and still have not heard anything back from them.  It is feeling more and more like they took my money and ran with it.

    They definitely have fallen far from their glory days.  First time I dealt with them was in the mid 2010's, and it only took them within a week to ship it, cost I think half what it costs now, and had the Leather & Steel scent.

     *sighs* I do miss those days...

    Did you try phoning Chris/Amara? That is the next step.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

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  • Schrademan


  • avatar_Dsouza
  • Dsouza

    I ordered L2k on April 29, 2024.  Today is May 13 , 2024.  It's exactly 2 weeks and no tracking .

    I ordered by UPS expedited 2 day.

    Today, I just sent a private message to AD on their facebook and Instagram account pages.  I asked them to send tracking number.  I am hoping they read my messages there and reply back to me asap through the email address I left to them.

     


    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

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  • unusualfellow

    Very disappointing hearing order troubles with them again

  • avatar_Dsouza
  • Dsouza

    Has anyone tried contacting AD by phone?  What number did you call on, and did you get a response?
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

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  • greedware

    Quote from: Dsouza on May 15, 2024, 10:08 AMHas anyone tried contacting AD by phone?  What number did you call on, and did you get a response?


    I found a phone number for them from a 10 year old post on PT 1.0, but it was disconnected.

    The office address listed on their website is not too far from me in norcal, but a little google maps recon shows it is just a small garage, plus my ill-fated shipment came from GA.

    How long ago did you order?   I got a tracking number at T+14 days and then it arrived at T+29.   I paid for expedited UPS but it was sent ground.

  • avatar_Dsouza
  • Dsouza

    Quote from: greedware on May 15, 2024, 10:47 AM
    Quote from: Dsouza on May 15, 2024, 10:08 AMHas anyone tried contacting AD by phone?  What number did you call on, and did you get a response?


    I found a phone number for them from a 10 year old post on PT 1.0, but it was disconnected.

    The office address listed on their website is not too far from me in norcal, but a little google maps recon shows it is just a small garage, plus my ill-fated shipment came from GA.

    How long ago did you order?   I got a tracking number at T+14 days and then it arrived at T+29.   I paid for expedited UPS but it was sent ground.

    It says how long ago I ordered just four posts up!  It's been T+16 days and I haven't even gotten tracking to Canada!

    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

  • avatar_Dsouza
  • Dsouza

    Sent a message through AD's website using my cellphone this time asking for tracking as of today for my parcel ordered April 29th, 2024.

    For the record this is my third time trying to contact them since my purchase.  Yes I'm keeping tabs and a log in this thread.

    I hope I will receive a response soon enough.  I don't want to have to file a dispute with my bank unless absolutely necessary.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

  • avatar_Dsouza
  • Dsouza

    Today May 18th , 2024 I sent an email to AD asking them to cancel and refund my L2k.

    I gave them untik May 24th, 2024 to do so.

    If I do not receive the refund by then I told them I would file a dispute with my bank immediately thereafter.

    Looks like they just take people's money and run....

    Unethical.

    Illegal.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan

  • avatar_Johnny Fever
  • Johnny Fever

    Looks like Alpha Dream has become a "No Longer Recommend" as far as pheromone vendors go. It's too bad as folks had claimed to have success with their products, but their lack of customer service, from shipping to fulfilling orders, speaks volumes.
    My Journal: Fever's Follies

    My stash: Moved to first post in journal as it no longer fits in my signature

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