News:

Carrying on the mission of the original PheroTruth Forums

G

Placed an order over two weeks ago. Looks like it hasn't shipped yet.

Started by greedware, Apr 09, 2024, 10:24 AM

Previous topic - Next topic
Print
Go Down Pages 1 2 3 4 5 6
User actions
  • U

    • unusualfellow

    #45
    May 18, 2024, 11:08 AM Last Edit: May 18, 2024, 11:13 AM by unusualfellow
    Doesn't make sense for them to treat customers like this... they try to have subscriptions on their website... if they're not going to fulfill orders and just take money... why bother... it seems they go through periods like this and then other times they actually do ship.

    I used PayPal and standard usps shipping and immediately had an order of Alfa Maschio, Certo, L2K, & V2 dispatched in September.
  • S

    • Schrademan

    #46
    May 18, 2024, 02:13 PM
    I finally got my LIIK in the mail today.  It took over a month and getting my bank involved to receive it. 
  • avatar_Dsouza

    • Dsouza

    #47
    May 18, 2024, 04:29 PM
    I emailed AD this morning telling them to cancel and refund my L2k before May 24th or I too would file a dispute with my bank.

    Thing is AD may say it's already shipped in which case if I receive it before May 24th I won't file a dispute but if I don't get it by then and haven't heard back from them by email I will file a dispute with my bank immediately thereafter.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • U

    • unusualfellow

    #48
    May 18, 2024, 04:33 PM
    Quote from: Schrademan on May 18, 2024, 02:13 PMI finally got my LIIK in the mail today.  It took over a month and getting my bank involved to receive it. 

    You live in America and it took a month?
  • S

    • Schrademan

    #49
    May 18, 2024, 04:39 PM
    Quote from: unusualfellow on May 18, 2024, 04:33 PM
    Quote from: Schrademan on May 18, 2024, 02:13 PMI finally got my LIIK in the mail today.  It took over a month and getting my bank involved to receive it. 

    You live in America and it took a month?

    Pretty much.  It sat in pre-shipping until my bank contacted them on the 14th. 
  • avatar_Dsouza

    • Dsouza

    #50
    May 19, 2024, 04:55 PM
    Actually I've changed my mind.

    I have my l2k in pre-shipment since April 29.

    Tomm will be 3 weeks.  I see no point waiting a month to contact my bank.

    I mean I ordered 2 day ups shipping it should of gone out a week or two ago.

    I will file a dispute with my bank as soon as possible.

    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • U

    • unusualfellow

    #51
    May 19, 2024, 05:00 PM Last Edit: May 19, 2024, 05:02 PM by unusualfellow
    Quote from: Dsouza on May 19, 2024, 04:55 PMActually I've changed my mind.

    I have my l2k in pre-shipment since April 29.

    Tomm will be 3 weeks.  I see no point waiting a month to contact my bank.

    I mean I ordered 2 day ups shipping it should of gone out a week or two ago.

    I will file a dispute with my bank as soon as possible.
    Less than six months ago, they dispatched my order the next day and I received it the same week via standard shippIng.



    It's really insane how your transaction has gone with them.
    It was less than six months, where I made an order and received my order within a week via standard shipping.
  • avatar_Dsouza

    • Dsouza

    #52
    May 20, 2024, 03:21 AM Last Edit: May 20, 2024, 01:11 PM by Dsouza
    Filed a dispute with my bank/visa card company today May 20th, 2024



    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • avatar_RussianWolf

    • RussianWolf

    #53
    May 20, 2024, 12:00 PM
    Has anyone used the chat on Alpha Dreams website where you can ask questions? 

    Is it possible that customs held it in Canada? 
  • avatar_Dsouza

    • Dsouza

    #54
    May 20, 2024, 01:16 PM Last Edit: May 20, 2024, 01:23 PM by Dsouza
    Quote from: RussianWolf on May 20, 2024, 12:00 PMHas anyone used the chat on Alpha Dreams website where you can ask questions? 

    Is it possible that customs held it in Canada? 

    Yeah tried the chat window along with email, Facebook, Instagram you name it.  Sitting in pre shipment since April 29th, 2024 .  Ordered 2 day UPS expedited.  No tracking. No communication.  Nothing.

    Filed a dispute and hoping it arrives faster now that my bank is involved.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • avatar_Johnny Fever

    • Johnny Fever

    #55
    May 22, 2024, 06:40 PM
    Quote from: Dsouza on May 20, 2024, 01:16 PMYeah tried the chat window along with email, Facebook, Instagram you name it.  Sitting in pre shipment since April 29th, 2024 .  Ordered 2 day UPS expedited.  No tracking. No communication.  Nothing.

    Filed a dispute and hoping it arrives faster now that my bank is involved.

    To me this pretty much seals the deal as far as I'm concerned. Whether their products are good or not, if they can't support their customers I can't see throwing any money their way.

    avatar_Dsouza Keep us in the loop on how you make out with this.
    My Journal: Fever's Follies

    My stash: Moved to first post in journal as it no longer fits in my signature
  • avatar_revird

    • revird

    #56
    May 24, 2024, 07:09 AM
    As I have stated more than once they don't reply to emails at AlphaDream, so their customer service is non-existant, not sure why is that, maybe they just haven't hired anyone for that position.

    When I ordered I used PayPal to make sure I get my money back if things go wrong. Fortunately I got my products alright (though it took 29 days) and Amara was the one who dispatched them, not Chris like a few years ago.
    Currently use: V2 and Certo by Alpha Dream
    Previously used: Corporativo by Alpha Dream
  • avatar_Dsouza

    • Dsouza

    #57
    May 26, 2024, 02:34 PM Last Edit: May 27, 2024, 10:11 AM by Dsouza
    Tommorrow marks 4 weeks since order date of L2K with 2 day ups expedited shipping.

    I even filed a dispute with my bank a week ago to get a move on or as a last resort a refund.

    Still nothing... no tracking... no communication.... No parcel...

    As far as I'm aware it's still in pre shipment.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • avatar_Stride

    • Stride

    #58
    May 28, 2024, 11:22 PM
    I would definitely want to try LIIK one day but not with those wait times just for it to ship.
  • U

    • unusualfellow

    #59
    May 28, 2024, 11:54 PM
    Quote from: Stride on May 28, 2024, 11:22 PMI would definitely want to try LIIK one day but not with those wait times just for it to ship.

    I don't know what is causing these issues. They were not dispatching like this earlier this year.
    Print
    Go Up Pages 1 2 3 4 5 6
    User actions
    Tags:
    Welcome to the PheroTruth Pheromones Forum - Dedicated to providing accurate, uncensored and unbiased reviews, advice and information on pheromones and pheromone companies, furthering Pheromone science and research, and helping those who want to learn more about pheromones, from real people who are experienced pheromone users.

    PheroTruth is not owned or operated by any pheromone company and we are an uncensored forum.