Placed an order over two weeks ago. Looks like it hasn't shipped yet.

[Dsouza]

Now May 29th , 10 calendar days since I filed the dispute with my bank and 31 calendar days since I ordered L2k and still NO l2k.   No tracking, no email responses, no communication.

[Dsouza]

Now June 4, 2024.

I ordered L2k on April 29, 2024 by two day UPS expedited shipping and never even got as  much as a tracking number from AD.  I tried to contact them numerous times but nada.

I filed a dispute with my bank on May 20, 2024, SIXTEEN (16) calendar days ago.

Today June 4 I got a message from my bank, "Hello Dsouza we are still currently working to resolve the dispute with the seller.  Please be patient.  It may take up to another 3 weeks.  We will be in touch with you should we need any more information from you.".

[Johnny Fever]

I filed a dispute with my bank on May 20, 2024, SIXTEEN (16) calendar days ago.

By now your bank should have given you a provisional credit on your balance. Here in the US this is the case, not sure about your region. They shouldn't be dragging their ass in doing so - it doesn't take that long. You may have to contact the agency who governs banks to get them to cut bait and do something.

[Dsouza]

I filed a dispute with my bank on May 20, 2024, SIXTEEN (16) calendar days ago.

By now your bank should have given you a provisional credit on your balance. Here in the US this is the case, not sure about your region. They shouldn't be dragging their ass in doing so - it doesn't take that long. You may have to contact the agency who governs banks to get them to cut bait and do something.

My bank stated in the dispute that it may take up to 3 months to resolve a dispute.  A credit will be applied to my visa for the amount of the loss within 2-4 weeks since the dispute was filed May 20, 2024.  They urge me not to use the credit should they take it back depending on the outcome  of the case.

All I know is my experiene and the experience of others should be a good metric of what to expect from AD going forwards.

[Johnny Fever]

My bank stated in the dispute that it may take up to 3 months to resolve a dispute.  A credit will be applied to my visa for the amount of the loss within 2-4 weeks since the dispute was filed May 20, 2024.  They urge me not to use the credit should they take it back depending on the outcome  of the case.

All I know is my experiene and the experience of others should be a good metric of what to expect from AD going forwards.

The banking system totally sucks, as they should be helping the consumer. 4 weeks for a chargeback is totally unacceptable. 3 months to resolve a dispute is just as unacceptable. My bank has the credit back on my card in less than a week and a merchant dispute no more than 30 days!

As far as AD goes, they're banned from my own consideration for the foreseeable future. One would have to be crazy to give them any money, especially with what have been outlined here.

[Dsouza]

I want to make it clear after all the headache I've gone through I still want the outcome of my banks dispute to send me L2k as a first option, refund as a last option.

[Johnny Fever]

I want to make it clear after all the headache I've gone through I still want the outcome of my banks dispute to send me L2k as a first option, refund as a last option.

I don't trust them anymore by the way they've treated customers in this thread. What's to say you're not going to end up with a bottle of nothing?

[Dsouza]

I followed up with the dispute center at my bank today asking them why I haven't received my product yet and told them it is a simple thing , it hasn't been shipped get them to ship it to me immediately with the super fast UPS 2 day expedited shipping I PAID for.   

As a LAST resort I'll be looking into a refund.

Let see if my bank get's a move on with this case.  They're being lacadasical themselves.

[greedware]

So I placed another order on April 25th.   Yeah maybe stupid but I really want to try this mix.  Again no tracking or any communication.   Forgot about it and wrote it off.

Then Monday it showed up.  Intact.

[Dsouza]

So I placed another order on April 25th.   Yeah maybe stupid but I really want to try this mix.  Again no tracking or any communication.   Forgot about it and wrote it off.

Then Monday it showed up.  Intact.

Consider yourself lucky.

At least your orders got shipped out and you received them.  Which is more than I can say for mine.  As far as I'm concerned I didn't even get a ups tracking number in T+ 44 days !!!!  No communication.  No emails.  I paid extra for expensive 2 day UPS expedited shipping.

Now T+21 calendar days since filing the dispute and still no resolution.

[unusualfellow]

So I placed another order on April 25th.   Yeah maybe stupid but I really want to try this mix.  Again no tracking or any communication.   Forgot about it and wrote it off.

Then Monday it showed up.  Intact.

Consider yourself lucky.

At least your orders got shipped out and you received them.  Which is more than I can say for mine.  As far as I'm concerned I didn't even get a ups tracking number in T+ 44 days !!!!  No communication.  No emails.  I paid extra for expensive 2 day UPS expedited shipping.

Now T+21 calendar days since filing the dispute and still no resolution.

Just ridiculous...

I do wonder if using PayPal helps ensure your order is processed in a timely fashion... it was strongly suggested when I placed (& received) my order last year.

and now Alpha Dream has 30% Off coupon for this month: Heat24

🤷

[Dsouza]

So I placed another order on April 25th.   Yeah maybe stupid but I really want to try this mix.  Again no tracking or any communication.   Forgot about it and wrote it off.

Then Monday it showed up.  Intact.

Consider yourself lucky.

At least your orders got shipped out and you received them.  Which is more than I can say for mine.  As far as I'm concerned I didn't even get a ups tracking number in T+ 44 days !!!!  No communication.  No emails.  I paid extra for expensive 2 day UPS expedited shipping.

Now T+21 calendar days since filing the dispute and still no resolution.

Just ridiculous...

I do wonder if using PayPal helps ensure your order is processed in a timely fashion... it was strongly suggested when I placed (& received) my order last year.

and now Alpha Dream has 30% coupon for this month: Heat24

😂

I don't believe I got the option to use paypal or I would of used it over credit.

[greedware]

Ok, the plot keeps getting thicker!   

I just noticed 2 days ago I got a prepaid return label for my broken bottle that I originally ordered March 22nd!

[Stride]

I mean if a company is this shady, how can you even trust what you are getting in the bottle has pheromones in it anymore?

[He-Mone]

I don't think Chris is intentionally scammy, he's just very not on top of things. I believe it's his girlfriend who's the responsible one that would ship stuff quickly in the past. Possibly they are going though some stuff or she's busy with something else now.

I mean if a company is this shady, how can you even trust what you are getting in the bottle has pheromones in it anymore?