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Placed an order over two weeks ago. Looks like it hasn't shipped yet.

Started by greedware, Apr 09, 2024, 10:24 AM

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    • unusualfellow

    #75
    Jun 10, 2024, 08:22 PM
    Quote from: greedware on Jun 09, 2024, 02:47 PMOk, the plot keeps getting thicker!   

    I just noticed 2 days ago I got a prepaid return label for my broken bottle that I originally ordered March 22nd!

    I'm glad to hear this
  • avatar_Dsouza

    • Dsouza

    #76
    Jun 21, 2024, 12:12 PM
    Ok so you really think I'm not stewing in boiling water?  It's either my temper or the madness.

    Here's some facts...

    I ordered L2k 2024 on April 29, 2024.  It still hasn't arrived.  I ordered 2 day UPS expedited shipping.  How long has it been? 54 days. Yeah I counted.

    I opened and filed a dispute with my bank on May 20, 2024.

    It is now June 21, almost 5 weeks,  and my bank hasn't solved the case. 

    I have yet to see an outcome.  No l2k. No refund.

    I am beyond pissed.  I feel abandoned.
    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • avatar_Johnny Fever

    • Johnny Fever

    #77
    Jun 22, 2024, 05:23 AM
    You're fighting two different battles, one with Alpha and one with your local banking institution. If I recall you're not in the US, where we have many more options to put pressure on both merchants as well as banking institutions. I hope things improve in your situation.

    If nothing else, we've learned about the current state of business with this vendor and I had mentioned before, no matter how well their products might work, their attention to customer service is quite lacking. Educated consumers can now make their own decisions on whether to patronize this merchant. After Dsouza's experience, I know it's never again for me, personally.
    My Journal: Fever's Follies

    My stash: Moved to first post in journal as it no longer fits in my signature
  • avatar_Dsouza

    • Dsouza

    #78
    Jul 09, 2024, 01:17 PM Last Edit: Jul 09, 2024, 02:37 PM by Dsouza
    Now July 09, 2024 ... A refund was posted to my visa on May 21.  I ordered from AD April 29, 2024.

    I have been waiting from May 20, 2024 to today July 9, 2024 for resolution for the dispute from my bank.  In the emails they told me they were still looking into it.  I got pissed called them up and demanded an answer.  They said ignore dispute (1.5 months later they tell me this) we see a credit was applied to your card on May 21, 2024.

    All in all a very bad experience from AD.   And my bank.

    I recommend no one go through what I  went through. 

    BUYER BEWARE: ALPHA DREAM EFFECTS IS UNRELIABLE. PURCHASE AT YOUR OWN RISK.






    "Why should the noble man who has wealth, good character, and health think he is better than the drunk who is broke, is unhealthy, and keeps the company of prostitutes, when both men must perish in the end?"
    -- Lord Byron / Engish Poet, 18th Century Venice, of Don Juan
  • avatar_He-Mone

    • He-Mone

    #79
    Sep 02, 2024, 01:44 PM Last Edit: Sep 02, 2024, 01:47 PM by He-Mone
    Looks like every single product on the AD website is now sold out. Is the (alpha) dream really dead?
    Looking to buy vintage alpha dream stuff and willing to pay through the teeth for it, DM me
  • avatar_Johnny Fever

    • Johnny Fever

    #80
    Sep 03, 2024, 04:45 PM
    Quote from: He-Mone on Sep 02, 2024, 01:44 PMLooks like every single product on the AD website is now sold out. Is the (alpha) dream really dead?

    If their customer service (or lack of it) is an indication I'd say put a fork in it, they're done.
    My Journal: Fever's Follies

    My stash: Moved to first post in journal as it no longer fits in my signature
  • U

    • unusualfellow

    #81
    Sep 10, 2024, 08:05 PM
    Alpha Dreams website and email are down and unresponsive... maybe they really are gone

  • avatar_RussianWolf

    • RussianWolf

    #82
    Sep 10, 2024, 08:06 PM
    Such a bummer, glad i got some before they closed.
  • avatar_KingTaco

    • KingTaco

    #83
    Sep 14, 2024, 09:26 AM
    I almost ordered a week ago then saw  this thread. Glad i changed my mind and ordered from SteveO.
    On my journey from Noob to Pro. Seemingly lost.
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